DevTech — Mat by Design

A DEEPER LOOK

2018 to 2024

Devtech, Inc • USAID, Data Services

ENTERPRISE LEARNING ECOSYSTEM

Data Literacy
Learning Initiative

I led a global curriculum that made data skills practical, accessible, and relevant across roles, regions, and skill sets.

MY ROLE

Learning and Development Manager •
Data Literacy

Learning Strategy • Team Leadership
• Design • Evaluation

THE OPPORTUNITY

Build data confidence across a global organization.

One program needed to serve different roles, regions, skill levels, and access needs.

LEARNING ARCHITECTURE & RESULTS

Devtech / SELECTED WORK

Cross-Functional Team Leadership

Build an agency-wide learning initiative focused on data literacy that brings together
cross-functional teams, curated learning resources, and communities of practice.

IMPORTANT NOTE ON ARCHIVAL PORTFOLIO EXAMPLES

I’ve included these materials to document my role as Training Manager for USAID Data Services and the work my team and I produced. The content reflects the programs and resources available at the time. The referenced resources and links are no longer active.

This portfolio is independent of USAID. Any rights in third-party content remain with the respective rights holders. Display of the material here does not grant a license to reproduce or distribute it.

Leadership Overview

Cross-Functional Team Leadership. Leadership, collaboration, and community-building across USAID learning initiatives.

Core Team Leadership: Led five learning professionals; team roles included training manager, content developer, eLearning developer, graphic designer, and multimedia developer.

Cross-Functional Coordination: Coordinated more than 15 USAID specialists, facilitating biweekly working groups and aligning agency learning initiatives.

Learning Delivery: Directed instructional design, content development, and execution of 15 eLearning courses, more than 250 webinars, and a certification program.

Stakeholder Collaboration: Partnered with USAID leaders, subject matter experts, and technical teams on engaging learning solutions.

Data Communities of Interest: Supported communities on Tableau, Python, R, and emerging data practices, facilitating sharing and peer development.

Resources and Peer Learning: Maintained a digital library of more than 350 learning resources and supported mentorship, workshops, and knowledge sharing.

Cross-Functional Team Leadership

Leadership Overview

Devtech / SELECTED WORK

eLearning & Certification
Program Management

Developing tiered eLearning courses, leading curriculum development,
and managing certification experiences.

IMPORTANT NOTE ON ARCHIVAL PORTFOLIO EXAMPLES

eLearning Curriculum eLearning Examples eLearning Knowledge Check Examples eLearning Flyer Certification Flyer Certification Breakdown

USAID DATA LITERACY SERIES

eLearning Breakdown

The USAID Data Literacy Series brought together 15 self-paced courses and skills checks across Basic, Intermediate, and Advanced levels, supported by virtual learning events, and a 6-month Data-Informed Development Program. Each level built on the one before it, helping staff strengthen how they question information, work with evidence, and make decisions using data.

I managed curriculum development with my learning team and dozens of specialists across USAID, coordinating content creation, instructional design, multimedia, and multiple rounds of expert review. We worked across teams to turn specialized knowledge into clear, useful learning experiences for staff with different responsibilities and experience levels. The original eLearning courses aren't available to display here, but this interactive overview shows how we structured the curriculum and the topics we covered.

Explore the Curriculum

15 courses & skills checks · 3 levels

Basic

Select a title to explore.

Example 1
Scenario-Based Learning

Cross-functional coordination brought together instructional designers, multimedia specialists, and data experts to turn common data-request failures into relatable workplace scenarios.

Custom character graphics and focused dialogue gave learners practical ways to anticipate information needs, support partners, and make better-informed decisions.

Scenario-based eLearning: two team members discuss missing community-level and participant-level data.

Scenario-based eLearning: colleagues discuss delayed data collection and follow-up planning.

Example 2
Visual Learning Design

Side-by-side chart examples anchor a visual learning approach that translates data presentation principles into concrete choices.

Working with content and graphic design contributors, the team paired tailored explanations with custom graphics so learners could spot misleading displays and communicate findings more clearly.

Visual learning lesson comparing pie charts, donut charts, and their uses.

Best practices for data visualization, with a map, charts, and guidance on graphical integrity.

Example 3
Interactive Critical Thinking

Realistic conversations and an interactive fallacy explorer invite learners to challenge assumptions rather than accept reported results at face value.

Coordinated storytelling, character artwork, and subject-matter input connected critical-thinking skills to decisions staff encounter in their daily work.

Interactive critical-thinking exercise: who, what, when, where, why, and how the data were collected.

Character-led critical-thinking scenario about revisiting a mid-course stock-taking discussion.

Knowledge Check Example 1
Recognizing Data Collection Methods

Survey questions about health and LGBTQ protections gave learners practice distinguishing qualitative, quantitative, and mixed methods approaches.

The answer review displayed their selections alongside the correct categories, helping learners recognize how question wording shapes the information collected.

Knowledge Check Example 2
Connecting Questions to Evidence

An interactive knowledge check asked learners to classify survey questions according to whether they sought descriptions, measurable responses, or both.

Feedback identified correct and incorrect choices across two subject areas, connecting data collection concepts to questions staff might encounter in development work.

Example
eLearning Campaign Launch

The Essentials launch introduced four foundational courses and three companion webinars through a campaign developed by learning staff, program managers, and communications partners.

Distinctive graphics and brief course descriptions gave staff a clear view of the series and helped them choose learning opportunities relevant to their work.

USAID Data Literacy eLearning program flyer

Example
Certification Program Launch

Launching the Data-Informed Development Certification Program brought program leaders, learning designers, communications staff, and Agency stakeholders together to conceptualize, recruit, and participate in the first cohort.

The launch flyer explained the learning pathway and gave the new program a recognizable visual identity, helping prospective participants understand what it offered.

USAID Data-Informed Development Certification flyer, page 1 of 3

USAID Data-Informed Development Certification flyer, page 2 of 3

USAID DATA-INFORMED DEVELOPMENT

Certification Program

4 program components

The USAID Data-Informed Development Certification Program connected self-paced learning, live workshops, mentoring, and peer exchange with a practical data capstone. Designed for staff across Missions and Washington, the program helped participants build the skills, strategies, and confidence to use data in development programs, policies, and operations.

As Training Manager and a member of the program leadership team, I helped translate the design into a coordinated learning experience. Working with my learning team, the Data Literacy Working Group, mentors, and Agency experts, I coordinated scheduling, learning-platform access, post-production multimedia, participant support, and communications.

EXPLORE THE EXPERIENCE

Four parts. One connected program.

Select a component to see how it worked.

Learning & PracticeBuild practical skills 02

MentoringConnect expertise to goals 03

Peer ExchangeShare knowledge and support 04

Applied CapstoneBring learning into the work

COMPONENT 01 / 04

Learning & Practice

Self-paced courses established a foundation; live workshops gave participants space to practice with Agency experts.

Self-paced coursework

USAID University courses connected critical thinking with data collection, cleaning, analysis, visualization, communication, and responsible data practices.

Expert-led workshops

At least four live workshops were required. Agency experts connected course concepts with practical activities and discussion.

Resources and progress tracking

Slides, recordings, a shared resource list, and the Progress Tracker supported review and follow-through.

COMPONENT 02 / 04

Mentoring

Matched mentors helped participants shape practical projects, establish milestones, and connect with expertise across USAID.

Purposeful mentor matching

Mentors brought technical knowledge and Agency experience to individual or team projects, connecting participants with additional experts and resources.

Regular guidance and accountability

Monthly meetings of 30–60 minutes connected guidance with progress. A Mentoring Agreement, Capstone Action Plan, and tracker supported accountability.

Mentors as learners and leaders

The companion Mentorship Certification pathway combined mentoring, learning, and leadership contributions with reflection on USAID’s data culture.

COMPONENT 03 / 04

Peer Exchange

The cohort connected colleagues across Missions and Washington to exchange experience, ask questions, and support one another’s data work.

A connected cohort

Orientation and networking introduced colleagues and their work. A program Google Group supported questions, resource sharing, and discussion.

Capstone conversations

Participants shared capstone progress, challenges, and needs, then responded to a peer—bringing other perspectives to their projects.

Drop-in support and wider networks

Optional study halls connected participants with leaders, mentors, and peers. The Data Community and Data Resource Library extended that support.

COMPONENT 04 / 04

Applied Capstone

A personally relevant data project connected the program to participants’ existing responsibilities, with meaningful progress as the central expectation.

A practical work challenge

Individuals or teams scoped a project with their mentor: improving a data process or developing a database, report, or communication tool relevant to their work.

Evidence of meaningful progress

Progress could mean cleaning data, developing an analytical framework, or learning a tool. Longer projects could focus on an achievable milestone.

Reflection and next steps

Presentations connected accomplishments and challenges with mentor support, then outlined the resources, actions, and timeline needed to continue.

A shared foundation

The USAID DATA Board, cross-Agency Data Literacy Working Group, and M/CIO Data Services brought together program design, expert contributions, and delivery support. Coordinated communications, scheduling, and learning resources connected the experience across locations and time zones.

Devtech / SELECTED WORK

Global Learning & Workshop Facilitation

Designing and facilitating interactive learning experiences, applied data exercises,
and expert-led workshops for global audiences.

IMPORTANT NOTE ON ARCHIVAL PORTFOLIO EXAMPLES

Webinar Flyer Webinar Visuals

Example
Webinar Series Strategy

A year-long webinar series connected Agency staff with Data Services experts to explore available tools and their practical uses.

The learning team, communications, and subject matter experts coordinated promotion of 12 sessions through a branded schedule and descriptions that made each topic’s relevance clear.

Data Services Products and Resources Webinar Series flyer

Example
Webinar Series Strategy

Early in my role, I recognized how many data sites USAID maintained and created the monthly Products and Resources Webinar Series to help staff and clients navigate them.

For four years, I coordinated 12 sessions annually, each featuring a team demonstrating the site they worked with, with returning and new speakers covering updated tools and features.

I worked with graphics and multimedia specialists to create a reusable video layout with a prominent presentation area, speaker window, session title, and USAID branding.

Every webinar was individually edited (pre AI), combining graphics, audio production, and video editing into a finished recording sent to the webinar group within two days of the live session.

Devtech / SELECTED WORK

Multimedia Learning & Resource Development

Producing instructional media and organizing accessible learning resources, including videos, animations, and curated digital content.

IMPORTANT NOTE ON ARCHIVAL PORTFOLIO EXAMPLES

eLearning Course Intro Videos Product Overview Videos Resource Library Launch Video Sample Resource Library

eLearning Course Intro Videos

When we developed USAID’s data literacy curriculum, I wanted each course to open with a situation learners could picture. A colleague asks a question, and you need to decide whether existing data can answer it. You have survey results to compare, but little information about how the team collected them. Those situations gave learners a reason to care about the topic before they reached the course objectives.

A different multimedia specialist and I produced the course introductions together. We recorded the voiceovers with internal talent and paired conversational narration with visuals that connected each opening to a skill learners would practice in the course.

We produced the product overviews early in my time at USAID. Later, as we built the eLearning library, we developed a visual identity for our videos. You can see that look in these course introductions and across the other types of videos we produced from then on.

Selecting and Accessing Pre-Existing Data

Data Visualization

Data Cleaning

Production note (2019–2024). Today’s generative AI multimedia tools weren’t available to our team when we produced these videos. Specialists created every asset.

Product Overview Videos

Early in my role at USAID, I noticed that staff and the public had no quick way to see what each Data Services product offered. I produced a series of one- to two-minute videos introducing seven of our primary products. The Data Services home page featured the series so people inside and outside USAID could watch.

I partnered with one multimedia specialist on all seven videos. I worked with product owners to choose what to show and shaped each script around something a viewer could do, like moving from a world map to one country’s trade funding or opening a project report from a list of search results. We recorded the voiceovers with internal talent and paired the narration with the screens viewers would see when they used the product themselves.

Trade Capacity Building (TCB)

Development Experience Clearinghouse (DEC)

International Data & Economic Analysis (IDEA)

Production note (2019–2024). Today’s generative AI multimedia tools weren’t available to our team when we produced these videos. Specialists created every asset.

Resource Library
Launch Video

The USAID Data Resource Library brought hundreds of curated articles, tools, templates, policies, and guidelines into one searchable collection. Designed for USAID staff, implementing partners, and the public, the library made it easier to find practical resources throughout the data lifecycle. Users could refine results by topic, course, tags, and access requirements.

As Training Manager, I coordinated resource curation and ongoing updates with my team and Agency specialists. We produced this marketing video to demonstrate the library's search and filtering features, explain how to access its resources, and encourage adoption. The video also marked our first experiment with AI generated voiceover using Murf.ai, which we presented as a test of the technology. Combining screen recordings, narration, and animated graphics, the video was scheduled for release just days before USAID's shutdown.

Sample Resource Library

The original Data Resource Library provided a centralized collection of hundreds of curated articles, tools, templates, guidelines, and reference materials supporting the collection, management, analysis, and use of data. As Training Manager, I led the library's resource curation, content organization, and ongoing maintenance, working with my team and subject matter experts to make relevant information easier to find and use. The original platform has since been decommissioned and is no longer available.

I created this interactive recreation to demonstrate how the original library looked and functioned when it was active. Drawing on the original resource inventory, structure, and functionality, the experience allows visitors to explore its search tools, filtering options, resource categories, and discovery process. It provides a practical example of how users could navigate the collection and identify resources relevant to their needs.

Data Resource Library

Devtech / SELECTED WORK

Data-Driven Learning Evaluation

Using dashboards, analytics, and platform insights to strengthen learning performance
across Agency initiatives.

IMPORTANT NOTE ON ARCHIVAL PORTFOLIO EXAMPLES

Evaluation Overview

Data-Driven Learning Evaluation

Evaluation Overview

Devtech / SELECTED WORK

Strategic Communications & Engagement

Developing strategic communications and engagement campaigns, connecting audiences
with learning resources and opportunities.

IMPORTANT NOTE ON ARCHIVAL PORTFOLIO EXAMPLES

Campaign Flyer Marketing Video

Example
Data Resource Engagement

A single overview of Agency data platforms gave staff a starting point for finding tools relevant to their work.

Program, design, communications, and technical contributors combined resource descriptions, imagery, and expert guidance to explain what each platform offered and how to explore it.

Strategic Communications and Engagement campaign resource

Example
Data Literacy Curriculum Launch

In 2020, my team and I introduced USAID’s self-paced Data Literacy Curriculum with a one-minute video for Agency staff. We wanted staff to see how the courses could help with familiar tasks, from finding reliable data to interpreting a chart or explaining a finding to colleagues.

We paired workplace photography with short headlines and icons to introduce eight courses, then showed staff how to find them in USAID University. In the years that followed, we continued to produce launch videos for new offerings and expanded our multimedia work to include course introductions, product overviews, and edited webinars.

Data Literacy Learning Initiative

MY ROLE

Build data confidence across a global organization.

LEARNING ARCHITECTURE & RESULTS

Data Literacy
Learning Initiative